DeepWork Portfolio Careers

Why We're Here:
At Brave Health, we are driven by a deep commitment to transform lives by expanding access to compassionate, high-quality mental health care. By harnessing the power of technology, we break down barriers and bring mental health treatment directly to those who need it most—wherever they are. As a community health-centered organization, we are dedicated to ensuring that no one is left behind. Nearly 1 in 4 people in the U.S. receive healthcare through Medicaid, yet two-thirds of providers don’t accept it. Brave Health is stepping up to close this gap by making mental health care accessible, affordable, and life-changing for all.

Overview

The HR & Payroll Operations Specialist at Brave Health will play a key role in ensuring the smooth execution of HR Ops processes, with a focus on payroll operations, employee lifecycle management, and HR data management. This position is responsible for supporting the full-cycle payroll processes, HR data integrity and upkeep, and benefits and leave program administration. The ideal candidate has a strong foundation in HR operations and payroll experience, with a keen eye for detail and a commitment to process efficiency and compliance.

Key Responsibilities & Success Factors:

Payroll Operations

• Prepare payroll for salaried and hourly employees by ensuring accuracy in employee data, pay adjustments, deductions, and tax compliance across multiple states.

• Process payroll for all employees on a regular basis (semi-monthly & bi-weekly) including off-cycles and bonus payrolls.

• Ensure accurate calculation of employee hours, overtime, bonuses, and deductions.

• Address payroll inquiries and resolve discrepancies or issues in a timely manner.

• Maintain up-to-date payroll records and reports, ensuring compliance with all local, state, and federal regulations.

• Maintain and update payroll systems to ensure the integrity and accuracy of data

• Perform routine audits of payroll deductions, pay rates, and tax data points, ensuring accuracy and compliance.

• Manage multi-state tax filings and payroll compliance, staying current with federal, state, and local payroll regulations.

• Generate and maintain standard payroll reports and ad-hoc reports for month-end close, state and federal reporting, and audits.

• Administer and audit time and attendance systems, ensuring accuracy in time cards, absence records, and time approvals.

HR Operations

• Provide support to employees regarding HR Ops questions, policies, and processes.

• Support employee lifecycle processes, including onboarding, offboarding, promotions, and internal transfer tasks.

• Support the administration of employee benefit programs, including enrollments and changes.

• Assist with leave administration

• Ensure accurate input, storage, and security of employee data within HR systems.

• Process regular audits to ensure employee data is accurate

• Assist with system implementations, upgrades, and process improvements.

• Assist in internal and external audits related to payroll and HR compliance.

• Maintain confidentiality within all tasks

• Assist with other HR Ops tasks as needed

Competencies, Skills & Experience Required

• Bachelor’s degree in Human Resources, Business Administration, or related field preferred, or equivalent work experience.

• 3+ years of experience in HR operations, payroll processing, or a related role.

• Familiarity with benefits administration, HR compliance, and employment regulations.

• In-depth understanding of payroll regulations, tax laws, and benefits administration.

• Proficiency with HRIS/payroll systems, BambooHR preferred

• Demonstrated ability to thrive in a fast-paced, high-growth startup environment preferred

• Excellent communication skills, both verbal and written, with the ability to convey information clearly to internal teams and external partners.

• Skilled in resolving employee questions effectively and confidentially, with empathy and clear communication.

• A passion for process improvements, exploring tools to improve automation and efficiency in HR operations.

• Proficient in Microsoft Office Suite (Excel, Word) as well as Gsuite, GMail and Google Sheets.

• Ability to work collaboratively with cross-functional teams.

Brave Health is very proud of our diverse team who cares for a diverse population of patients. We are an equal opportunity employer and encourage all applicants from every background and life experience to apply.