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Description

Recuro Health is a leading virtual-first care delivery company offering a personalized, holistic, and proactive approach to healthcare. Recuro provides seamless access to various virtual care services, including primary and urgent care, behavioral health, at-home lab testing, and genomics testing. Additionally, Recuro provides a comprehensive suite of supplemental benefits, integrated prescriptions, care management, and care navigation, all available on a unified platform.

For more information, visit www.recurohealth.com

SUMMARY:

We are seeking a relationship-driven Account Executive to manage and grow existing client accounts within our digital healthcare portfolio. This role focuses on building trusted partnerships, ensuring high client satisfaction, and expanding account value through proactive management of blooks of business, renewals, upselling, and expansion. The ideal candidate has a strong background in account management, understands digital healthcare solutions, and thrives on helping clients achieve long-term success while driving company growth.

This position is remote based in one of the following locations: Birmingham, AL, Bryan, TX, or Minneapolis, MN.

PRIMARY RESPONSIBILITIES:

Strategic Book Management: Strategically manage a book of business above 1.8 million in revenue, ensure timely update of client, prospects, partners and vendors. Demonstrate the ability to illustrate the value of products and services to create growth, compile and analyze data to identify trends and opportunities.

Process Support: Develop proactive strategies and processes to support the end to end management of a book of strategic accounts. Activities include monitoring utilization and growth data, quarterbacking sales, operations and AM to support client.

Client Relationship Management: Work across operations, AM, sales and client contacts to support proactive management of key clients.

Account Expansion: Proactively identify upsell and cross-sell opportunities within existing clients; introduce new products, services, or platform features aligned with client needs

Retention & Renewals: Ensure high client satisfaction and retention rates by addressing issues quickly, demonstrating ongoing value, and driving successful renewals.

Strategic Account Planning: Develop account growth strategies and success plans tailored to client business objectives, ensuring alignment with both short- and long-term goals.

Consultative Partnership: Act as a trusted advisor, leveraging healthcare and industry knowledge to recommend solutions that improve efficiency, patient engagement, and outcomes.

Collaboration with Internal Teams: Work closely with operations, implementation, clinical, and product teams to deliver on client expectations and support growth initiatives.

Client Advocacy: Represent client feedback internally to influence product development and service enhancements.

Performance & Reporting: Maintain accurate pipeline, forecast, and account activity in CRM systems; consistently meet or exceed client growth and retention targets.

Requirements

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

• Bachelor’s degree in business, healthcare administration, marketing, or related field (required).
• 3–5+ years of account management, client success, or sales operations experience, preferably in digital health
• Experience in end-to-end process optimization for strategic book management
• Demonstrated success in growing existing accounts through upselling and renewals.
• Familiarity Third Party Administrators, Aggregators and Resellers.
• Proficiency with CRM platforms (e.g., HubSpot) and pipeline management.

PREFERRED:

• Experience in digital health, telemedicine, or healthcare IT account management.
• Track record of exceeding retention and account expansion goals.
• Knowledge of healthcare regulatory and compliance requirements (HIPAA, CMS, etc.).

What We Offer

• Competitive salary.
• Health, dental, and vision insurance.
• 401(k) with company match.
• Unlimited PTO and paid holidays.
• Professional development opportunities.
• If you’re an experienced financial leader looking to make an impact in a dynamic healthcare tech environment, we’d love to hear from you!

Apply now to join our team and drive financial excellence in a growing company!

Successful applicants must be eligible to work in the US (visa sponsorship is not provided at this time) and must be able to pass a pre-employment background test. Recuro Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.