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Recuro Health is a leading virtual-first care delivery company offering a personalized, holistic, and proactive approach to healthcare. Recuro provides seamless access to various virtual care services, including primary and urgent care, behavioral health, at-home lab testing, and genomics testing. Additionally, Recuro provides a comprehensive suite of supplemental benefits, integrated prescriptions, care management, and care navigation, all available on a unified platform. For more information, visit www.recurohealth.com.

POSITION SUMMARY

As a Quality Software Assurance Analyst at Recuro health, you will play a critical role in ensuring the quality, reliability, and security of our telehealth products. You will work closely with product managers, developers, and stakeholders to develop and execute comprehensive test plans, identify and track defects, and continuously improve our testing processes. Your work will help us maintain the highest standards of software quality and compliance in the telehealth industry.

Responsibilities

• Conduct in user acceptance testing and verify incoming user issues.
• Help establish and continuously enhance testing processes and practices to improve software quality and team productivity.
• Ensure that software complies with industry standards, regulatory requirements, and best practices for telehealth applications.
• Provide regular reports on testing activities, defect status, and overall quality metrics to stakeholders.
• Work closely with product managers, developers, and stakeholders to understand software requirements and acceptance criteria.
• Develop comprehensive test plans and strategies, including the identification of test objectives, scope, approach, and resources required.
• Create detailed, comprehensive, and well-structured test cases and test scripts based on requirements.
• Perform different types of testing, such as functional, non-functional, regression, performance, usability, and security testing.
• Identify, document, and track defects. Collaborate with product managers and developers to resolve issues.

Core Competencies:

• Analytical Skills: Ability to analyze complex software requirements and translate them into effective test plans and cases. Strong problem-solving capabilities to identify, diagnose, and resolve defects and issues in software applications.
• Attention to Detail: Keen eye for detail to notice small discrepancies between expectations and actual behavior. Precision in documenting test cases, results, and defects.
• Communication: Excellent verbal and written communication skills for effective collaboration with cross-functional teams. Ability to clearly document and report testing activities, results, and defects.
• Collaboration and Teamwork: Strong ability to work collaboratively with developers, product managers, and other stakeholders. Openness to feedback and willingness to support team members to achieve common goals.
• Adaptability: Flexibility to adapt to changing project requirements and priorities. Ability to work effectively in a fast-paced, dynamic environment.

Qualifications:

• Proficiency in software testing tools and Scrum Methodology
• Experience with exploratory testing and risk-based testing approaches
• Strong written, verbal, and interpersonal communication skills
• Strong analytical and problem-solving skills
• Bachelor's degree or equivalent work experience

Desirable Qualifications:

• Familiarity with an automated testing framework
• Understanding of telehealth and healthcare software applications
• Knowledge of Healthcare Technology Standards and Regulations (HIPAA, HITECH, etc.)

Location Preferences:

This role is open to Remote, but our preference for an ideal candidate would be hybrid with at least 1-2 days in office each week to work directly with our Engineering Team in our Minneapolis Office.

Successful applicants must be eligible to work in the US (visa sponsorship is not provided at this time) and must be able to pass a pre-employment background test. Recuro Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.