ESSENTIAL DUTIES AND RESPONSIBILITIES: All duties and responsibilities are to be performed in accordance with CSI’s/Spark policies, procedures, guidelines, contractual commitments, and regulations.

• Make effective presentations to medical personnel and clinicians, in addition to potential clients and their families.
• Successfully close sales and establish new business partnerships.
• Identify and strengthen partnerships with top revenue payer sources.
• Develop and maintain customer and competitor profiles, diligently logging business development activities into Pipedrive and strategically planning future customer interactions.
• Ensure strict adherence to compliance guidelines, policies, procedures, and local, state, and federal regulations.
• Monitor expenditures and maintain budgetary control within the business development scope.
• Stay current on developing trends in the healthcare industry, contributing to our knowledge base and guiding our strategic initiatives.
• Champion our mission values, creating a rewarding and stimulating environment for employees and clients alike.
• Perform related duties as required, demonstrating your ability to prioritize and excel in a dynamic environment.

EDUCATION AND/OR EXPERIENCE: Level of education and/or experience to successfully accomplish the essential duties of the position.

• Bachelor's Degree (BA/BS) from a four-year college or university; or three to five years of related experience and/or training; or an equivalent combination of education and experience.
• Demonstrated understanding of the sales process in healthcare, with a focus on relationship-building and trust development.
• Ability to effectively manage a territory, conduct sales calls, and deliver compelling presentations that generate referrals and build long-term business partnerships.
• Strong ability to multitask and prioritize assignments based on strategic objectives.
• Knowledge of regulations governing PPEC/HHC operations.

OTHER SKILLS AND ABILITIES:

• Proficient using desktop and laptop computers, scanners, and faxes.
• Experience using Microsoft applications, with a willingness to adapt and learn new platforms and programs as necessary.
• Excellent written and verbal communication skills, with the ability to present information effectively and respond to questions from various stakeholders.
• Excellent active listening skills, allowing you to fully understand points being made, and ask appropriate questions.
• Demonstrated high degree of professionalism, persuasion, and service orientation.
• Must possess a valid driver's license and own a motor vehicle for regular travel to client meetings and other business-related activities.

POSITION SUMMARY: We are seeking a highly motivated and relationship-oriented individual with exceptional emotional intelligence to join our team as a Community Liaison. In this role, you will be responsible for generating revenue and driving profit growth through the development of new business opportunities. Building strong relationships, developing trust, and providing a high level of service will be essential to your success. You will play a crucial role in explaining our business model to physicians, medical personnel, and families of potential clients, requiring clear, effective communication skills.

• Dental insurance
• Employee assistance program
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance
• 401K

PHYSICAL DEMANDS:

• Regular travel of up to 80% is expected for this position, requiring peripheral and depth perception for safe operation of a motor vehicle.
• Ability to sit for extended periods in a motor vehicle and walk reasonable distances to client meetings, depending on the schedule.
• Regular use of hands for writing, operating a computer, or using a phone.
• Frequent reaching with hands and arms to complete office tasks.
• Rarely, the position may require that the employee stoop or kneel.
• Must be able to hear and speak for the use of the phone, meet with existing and potential clients, exchange information both face-to-face and over the phone or other medium, and to conduct presentations and employee training.
• Regularly lift or carry up to 15 pounds.

WORK ENVIRONMENT:

• Due to the travel requirements of the position the employee will frequently be exposed to outside weather conditions.
• Additionally, the office environment may be subject to moderate noise levels.

EQUAL OPPORTUNITY EMPLOYER STATEMENT:

All qualified applicants and employees will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EEO/ADA/DFWP